Blog: July, 2021

17 Jul 2021

RIP SpokeService


SpokeService is closing. Doing this work has been a pleasure so the single most important part of this post is to express my thanks to customers and colleagues of the last 10 years!

The reasons aren’t sinister. The timing coincides with my final COVID vaccination and my partner’s retirement. SpokeService works best as an operation with strict daily routines (e.g. ship orders every day) and that’s limiting when family life is otherwise more flexible. Nor is the daily schedule justifiable when so many sales are frustrated by parts shortages. I acknowledge the privilege of receiving vaccines and that the pandemic isn’t over globally, which is also to say supply chains won’t return to normal before 2022. Last I want to devote more time to my other business, Islandix Instruments, where I design/manufacture/sell wheelbuilding tools. I’m really into it — please check it out!

Answers to frequently asked questions

  1. Remaining parts on hand are listed correctly in the online shop (de-listed parts and those showing out-of-stock are gone for good). Orders are currently being accepted and will ship as normal. The site will stop accepting orders August 2 with the final long-weekend orders shipping August 3.
  2. No tooling is for sale as a result of closing.
  3. There are no plans to delete the SpokeService site apart from the commerce-specific pages. My intent is to keep the blog and popular Spoke Tension Visualizer running. (If you grok visualization already, you should especially check out Islandix.)

Stay healthy!