Blog: May, 2020

30 May 2020

SpokeService on COVID-19


COVID-19 has stoked demand for bicycle parts and, at the same time, disrupted upstream supply and international logistics. With such limited inventories available, it’s hard to keep working. SpokeService will close for the month of June, 2020. The last shipment from the online shop will be dispatched June 1 and then the site will cease accepting orders for the rest of the month. If you want anything, get your order in by June 1 at noon Pacific Time (15h00 Eastern Time).

Past updates

May 15: I’m pleased with Canada Post delivery performance. Outbound shipments seem to be moving well. The supply side isn’t as rosy. After a busy few weeks stock counts in the shop are low. Sapim Leader, Sapim Laser and Sapim Force are available but most other spoke choices are out of stock. Due to shortages the situation is unlikely to improve anytime soon. With the consequent reduction in orders shipments will be dispatched Monday, Wednesday and Friday only. Shop hours will adjust as needed so, for the best service, please opt for email support over telephone calls.

March 15: SpokeService operations will continue during the 2020 coronavirus pandemic. So far inbound and outbound shipping has been smooth but it’s reasonable to assume there will be hiccups — I’m monitoring the situation and asking for your patience. At the moment stock counts in the shop are good however some items are getting low. I’m not sure how the situation will unfold but re-stocking lead times are expected to worsen as fallout hits the supply chain.

Watch this space for future developments. Good luck to us all!